Understanding 3D Secure (3D) and How to Use It for Secure Online Transactions

We want to ensure that your online transactions with us are safe and secure. That's why we have implemented 3D Secure (3D) technology to protect your purchases. 3D Secure is an added layer of security for online credit and debit card transactions, designed to prevent unauthorized use of your card and give you peace of mind while shopping online.

What is 3D Secure (3D)?

3D Secure, often referred to as "Verified by Visa" for Visa cards or "Mastercard SecureCode" for Mastercard holders, is a security protocol developed by major card networks to authenticate cardholders during online transactions. It provides an additional level of protection by requiring you, the cardholder, to enter a unique one-time password (OTP) or code before completing the transaction. This OTP is usually sent to your mobile phone via SMS by your bank.

How to Use 3D Secure (3D) for Secure Online Transactions:

  1. Start Your Transaction: When you are ready to make a purchase on our website, proceed to the checkout page and select your preferred payment method (credit or debit card).

  2. 3D Secure Prompt: After entering your card details, you will be redirected to a secure page hosted by your card-issuing bank. This is where the 3D Secure authentication takes place.

  3. OTP Generation: On the bank's secure page, you will receive an OTP or code on your registered mobile number via SMS. This OTP is unique and valid only for a short period, typically a few minutes.

  4. Enter the OTP: Check your mobile phone for the received OTP and enter it on the bank's secure page. Make sure to type it correctly, as mistyping the code could result in a failed transaction.

  5. Transaction Authorization: Once the correct OTP is entered, your bank verifies the code and confirms your identity. If the verification is successful, your transaction will be authorized, and you will be directed back to our website to complete the purchase.

  6. Transaction Completed: Congratulations! Your transaction is now complete, and your payment is securely processed. You will receive a confirmation of your order, and we will proceed with the fulfillment process.

Tips for a Smooth 3D Secure (3D) Experience:

  • Ensure your mobile number is updated and registered with your bank to receive the OTP promptly.

  • Keep your phone nearby during online transactions to quickly access the OTP.

  • Double-check the OTP before entering it, as each code is time-sensitive and valid for a short duration.

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